Terms & Conditions

PLEASE READ THIS USER AGREEMENT AND THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.

Non-Acceptance of the Terms and Conditions
Your use of the Book4Sure.co.nz website is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree to all of these terms and conditions then you should refrain from using the Book4Sure.co.nz website.

Disclaimer Statement
Travelwise Ltd is a travel publisher. The information we publish is normally provided by the listed businesses, and though Travelwise takes steps to check certain key information - we do not endorse or guarantee in any way this information. Travelwise Ltd therefore accepts no responsibility for consequences arising from any errors or omissions in this information.

Travelwise does NOT collect any commission or transaction revenue of any type from accommodation providers listed on the Book4Sure.co.nz website. Travelwise Ltd is therefore not responsible for the actions of accommodation providers listed - for enquiries, cancellations, additional bookings, amendments to bookings and complaints, please deal directly with the accommodation provider in question.

The views published in this site are not necessarily those of Travelwise Ltd.

Descriptions of the establishments in the Charming Book or on the Book4Sure.co.nz website are believed to be correct at the time of publication. Travelwise Limited will not be liable for any changes that may occur in accommodation ownership, facilities available etc. If your booking depends on the provision of certain facilities, this must be made clear at the time of booking.

Copyright
All material/media on the Book4Sure.co.nz website is copyrighted and may not be used for any purpose without prior permission. We urge all contributors to the website to ensure that they either own or have unrestricted copyright to all material they provide for use on the website, however if you believe that you own copyright to any material on this website then please contact us and we will remove the material once ownership of copyright has been proved.

The Book4Sure.co.nz website, and each of its modules, together with the text, images, arrangement and compilation of the content found on this site, is the copyrighted property of Travelwise Ltd and/or its various third party providers and distributors. Nothing contained on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the copyrighted property without the written permission of Travelwise Ltd, or such other party that may own the copyrighted property.

Accuracy of Information
Travelwise Ltd endeavours to ensure that all information is accurate and does not mislead in any way. The information is updated regularly. As much of the content on the site is provided by external accommodation service providers, Travelwise Ltd cannot guarantee the accuracy of such information. Travelwise Ltd does not warrant or assume any legal liability for the accuracy of any information disclosed and accepts no responsibility for any errors or omissions. Travelwise Ltd recommends double checking the accuracy of any information directly with the accommodation provider involved.

Travelwise Ltd may alter information entered by accommodation providers as part of their listings to ensure consistency and accuracy.

If you find any information on the website that is incorrect, offensive, or likely to mislead then please contact us and we will deal with the matter as soon as possible.

Travelwise Ltd takes no responsibility for the corruption of information held in the Book4Sure.co.nz website / database.

Room Availability
Room availability information provided on this website is provided directly by the accommodation provider and is accurate at the date/time that they last updated this information. If the accommodation provider offers online booking then you may make an unconfirmed booked via this website which will be pending confirmation by the accommodation provider, alternatively you will need to contact the accommodation provider to confirm a booking.

Online Booking
All completed online bookings made via this website are legal transactions between the purchaser and the accommodation provider. Online bookings can only be confirmed when a valid credit card number is provided. The accommodation provider will directly charge the purchasers credit card themselves based on the details provided by the purchaser where applicable. Travelwise Ltd does not make any checks on credit card details entered by users, other than the validity of the credit card number. If the required payment cannot be obtained using the credit card details provided then the accommodation provider will make reasonable attempt(s) to contact the purchaser and may opt to cancel the booking if alternative arrangements for payment cannot be negotiated.

All changes and / or cancellations to bookings made through this website must be made directly with the accommodation provider concerned via email, phone or fax. The accommodation provider reserves the right to make appropriate charges according to their policies which are advised at time of booking.

Travelwise Ltd specifically assumes no responsibility for the correctness of prices and availability provided by the accommodation service provider. The purchaser is responsible for checking that all details of their booking request and later confirmation is correct and is as intended. In event of an overbooking, the accommodation provider will inform you as soon as possible and attempt to rectify the situation by seeking alternative accommodation of a similar price and quality. If no alternative accommodation is available then the booking will be cancelled and any deposit paid will be refunded in full.

All prices quoted on this website are in New Zealand Dollars and include GST.

Limitation of Liability
You agree to release, indemnify and keep indemnified Book4Sure.co.nz and Travelwise Ltd from and against all actions, claims, costs (including legal costs and expenses) losses, proceedings, damages, liabilities, or demands suffered or incurred by us to any person arising out of or in connection with your failure to comply with these terms and conditions, your failure to complete a transaction made through this website, any loss due to an obvious error or omission and any failure of any accommodation provider advertising on the website to provide the services offered.

Travelwise Ltd assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site or your downloading of any materials, data, text or images from the site. In no event shall Travelwise Ltd or any third party providers or distributors be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (i) any use of this site or content found herein, (ii) any failure or delay (including, but not limited to the use of or inability to use any component of this site for bookings or reservations), or (iii) the performance or non performance by Travelwise Ltd or any third party providers or distributors, even if such party has been advised of the possibility of damages to such parties or any other party.

If, notwithstanding the foregoing, Travelwise Ltd or any third party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, the liability of Travelwise Ltd and the third party providers and distributors shall in no event exceed, in the aggregate the subscription fee and service charge for accessing this site. In its sole discretion, in addition to any other rights or remedies available to Travelwise Ltd and without any liability whatsoever, Travelwise Ltd at any time and without notice may terminate or restrict your access to any component of the Book4Sure.co.nz website.

Website Links
You may not link your website to the Book4Sure.co.nz website without obtaining prior permission from Travelwise Ltd.

Travelwise Ltd is not responsible for the contents of any off site pages or links referenced. The presence of a hyper-link from a page does not imply any kind of endorsement of the content of these pages or links by Travelwise Ltd.

Availability / Speed of the Book4Sure.co.nz Website
Travelwise Ltd will endeavour to provide as reliable a service as possible, however Travelwise Ltd cannot guarantee availability of the Book4Sure.co.nz website or booking system at any given time. Subsequently, Travelwise Ltd is not liable for any direct or indirect losses incurred by users/members by non-availability of the Book4Sure.co.nz website or booking system.

Problems Browsing the Book4Sure.co.nz Website
If you experience problems browsing the Book4Sure.co.nz website then please let us know. The site will function correctly for the majority of types of internet browsers, however if you are using a non mainstream or older versions of an internet browser, then you may experience problems. In particular we do not recommend using versions of Internet Explorer prior to version 6, and Netscape Navigator prior to version 6.1. The majority of problems reported are due to either turning off or partially disabling cookies and using poorly configured firewalls. We recommend that you check your computer's setup with a qualified technician before reporting errors to us.

Site Advertisers
Book4Sure.co.nz members are responsible for the accuracy of any content that they add to the website. Offensive content is expressly prohibited and may result in your membership being revoked. Book4Sure.co.nz is the sole determinator in defining what is considered offensive. All advertisers must ensure that they either own copyright to or have unrestricted permission for all material used on the Book4Sure.co.nz site. Information added by accommodation providers may be used in other websites/services operated by Book4Sure.co.nz or Travelwise Ltd.

Jurisdiction
This website is published in New Zealand and recognises only New Zealand law as it applies to the content of this website.

Policies Not Covered In These Terms and Conditions
Please contact Travelwise Ltd if you have any questions regarding policies or terms and conditions that are not explicitly covered here. Do not assume that just because it is not detailed here that the activity / use is allowed.

General Booking Terms and Conditions
To obtain confirmation for a booking, you must complete the booking forms, including customer information (for example, name, telephone number, e-mail address, and credit card information). Required information fields are marked as such.

Special requests indicated on your booking form may be subject to availability and additional cost and are not guaranteed until check-in. Should the special condition requested by you be the provision of facilities for the disabled, then the accommodation provider will notify you if your requirements cannot be satisfied.

You undertake that all details you provide for the purpose of booking, ordering or purchasing products or services are correct; that the credit card you are using is your own; and that there are sufficient funds to cover the cost of the product or service. Your booking may be rejected at any time if you fail to make good on any of these obligations.

Credit card is the only method of payment accepted for accommodation bookings. Those currently accepted will be shown in the credit card selection dropdown. Only one credit card may be used to pay for the entire booking and the amount to be charged to the credit card will be displayed in the booking conditions.

When you successfully submit an online booking, your confirmation details and booking code will appear on the final page of your screen when the booking is complete. We recommend that you print this form as a record of your booking. A copy of your booking request will also be sent to the e-mail address supplied on the booking form. A confirmation e-mail will be sent by the accommodation provider to the e-mail address supplied on the booking form.

Once you have received this confirmation, you can print the booking voucher for your booking by clicking on the link in the confirmation e-mail. This will be all the documentation you will need. Please note that the confirmation will be subject to authorisation of the charges by the credit provider and presentation of the card at check-in. The booking confirmation is also subject to the terms and conditions specific to the relevant accommodation provider.

The accommodation provider will use reasonable endeavours to provide you with the services the subject specified in your booking. However, in certain circumstances, the accommodation provider may need to change the details of your booking or substitute other services for your booking without giving reasons. In such cases, the accommodation provider will use reasonable endeavours to notify you of any changes.

If there are any changes to the details supplied by you, it is your responsibility to inform the accommodation provider as soon as possible. While reasonable efforts will be made to accommodate any such requests, the accommodation provider cannot guarantee that such requests can or will be met.

The person submitting a booking will be deemed to have accepted these Booking Terms and Conditions on behalf of all persons included in the booking.

The accommodation provider will not be in breach of these Booking Terms and Conditions, and is not liable to any party for a delay or failure to perform an obligation, resulting from events or circumstances beyond its reasonable control. If affected by such event or circumstance, the accommodation provider will be granted a reasonable extension of time to perform the obligation, and will notify you as soon as reasonably practicable of the event or circumstance and of the period for which it expects performance of its obligations to be delayed or prevented.
If a delay or failure by a accommodation provider to perform its obligations due to an event or circumstance beyond its reasonable control exceeds 30 days, the accommodation provider or you may immediately terminate your booking by notice to the other.

An event or circumstance beyond the accommodation provider’s reasonable control includes acts of God, war, flood, fire, explosion, civil disobedience, legislation not in force at the date of this agreement, labour disputes or delays of third parties.

Age and Responsibility
If you use this site, you are responsible for maintaining the confidentiality of your booking codes and your email. You agree to accept responsibility for all activities that occur under your booking codes or email. You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.

Exclusions and Liability
While Travelwise Ltd endeavours to provide a useable and functional Book4Sure.co.nz website and booking facility, given the nature of the internet and computer software to the maximum extent permitted by Applicable Law the Book4Sure.co.nz website and booking facility is provided on an "as is" basis without warranties of any kind, either express or implied.

It is your responsibly to protect your computer systems from computer viruses and other harmful code by using a firewall and up-to-date anti-virus software, and regularly backing up your data.

Nothing in these Terms and Conditions has the effect of excluding, restricting or modifying any non-excludable statutory condition, warranty, guarantee, right, remedy or other benefit that is preserved by Applicable Law, such as any applicable consumer protection legislative which may operate to protect the purchasers of goods and services in various circumstances.

Where Travelwise Ltd or the accommodation provider is not entitled to exclude a warranty, condition or term implied by any Applicable Law, then to the extent permitted by Applicable Law, the liability of Travelwise Ltd  and the accommodation provider for breach of any such warranty, condition or term is limited to: in the case of services, at the option of Travelwise Ltd  or the accommodation provider, either the re-supply of the services or payment of the cost of having the services re-supplied; and

To the extent permitted by any Applicable Law, Travelwise Ltd, the accommodation provider and their agents, representatives and licensors will not be liable for any indirect, exemplary, punitive, special, incidental or consequential damages, or damages for loss of profits, business, use, bargain or goodwill, loss or corruption of data, or loss of savings, resulting from, or in any way connected to, the use of or access to, or inability to use or access the Book4Sure.co.nz website and booking facility or any information presented on the Book4Sure.co.nz website and booking facility or any goods or services provided through the Book4Sure.co.nz website and booking facility. To the maximum extent permitted by any Applicable Law, the maximum aggregate liability of Travelwise Ltd , the accommodation provider and their agents, representatives and licensors resulting from, or in any way connected to, the use of or access to, or inability to use or access the Book4Sure.co.nz website and booking facility or any information presented on the Book4Sure.co.nz website and booking facility or any goods or services provided through the Book4Sure.co.nz website and booking facility, is limited to the value of your paid booking. The exclusions and limitations of liability in this paragraph operate regardless of whether the relevant claim is based in contract, tort (including without limitation) negligence, equity, strict liability, statute or any other basis.

Some jurisdictions do not allow the exclusion of implied warranties or consequential or incidental damages, so portions of the above-referenced exclusions may not directly apply to you. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with the foregoing but allows limitations of liability to a certain maximum extent, then the liability of Travelwise Ltd, the Supplier and their agents, representatives and licensors is limited to that extent.

Your Representations and Warranties
You represent and warrant that: all information that you submit when using the Book4Sure.co.nz booking facility is true and accurate; and
all content information submitted by you when using the Book4Sure.co.nz booking facility is owned by you and the use of such content by Travelwise Ltd and the accommodation provider does not infringe or violate the intellectual property rights or any other rights of any third parties.

Travelwise Ltd 's Privacy Policy
Please click here to view Travelwise Limited's Privacy Policy, which describes how Travelwise Ltd handles your personal information when you use the Book4Sure.co.nz booking facility. You have read the Travelwise Ltd Privacy Policy, and agree that the terms of such policy are reasonable. You consent to the use of your personal information by Travelwise Ltd and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in the Travelwise Ltd Privacy Policy.

Additional Terms
Additional terms and conditions may apply to bookings/reservations, and other uses of portions of this site, and you agree to abide by such other terms and conditions.

Assignment
You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.

Changes to these Terms and Conditions
Travelwise Ltd may at any time modify these terms and conditions, without notifying users of this site, and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.

Severability
These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.